Sam's Auto Repair and Body Shop

Leni Bright 2 months ago

Sam’s Auto repair is a family owned reliable Body Shop. Mo is a mechanic I trust. I wanted to get some scratches removed and panted on left side. My car looks like new.

miranda mockenhaupt 3 months ago

I had brought my car in because my muffler detached while I was out driving. I was scrambling to find a place near me, and that also wouldn’t gouge me, as I am someone who does not know anything about cars. I took my car to Sam’s and I ended up needing a new muffler + exhaust pipe. They were able to get all the parts, install and return my car back to me within less than 24 hours! And the prices were very fair (confirmed with my dad and brother 😂) I’m very thankful to have a reliable, honest car repair shop so close to me!

E Smith 4 months ago

I took my car to this shop after my airbag was stolen because they were one of the few places open on a Saturday that claimed they could handle the repair. They had decent reviews online, so I gave them a chance. Unfortunately, this turned into one of the worst repair experiences I’ve ever had. Right away, Sunny tried convincing me to include unrelated scratches and dents in the insurance claim and suggested I tell insurance they were caused by the vandalism. I refused and only authorized repairs related to the theft. The shop has signs everywhere about $175/day storage fees. When I specifically asked about them at drop-off, I was told no storage fees would apply because my car was being repaired. That turned out to be false. What they don’t clearly tell you is that they may start charging storage fees while waiting for parts, even when delays are outside your control. In my case, they knew from day one that airbags were on backorder due to widespread thefts and recalls. Despite that, they later claimed they “had no idea” parts would take so long and suddenly tried billing over $4,000 in storage fees. At no point did they notify me that storage charges had started accumulating.

Shane Kjellenberg 6 months ago

Dishonest to the point of me directly asking them if what they're doing is a scam. They forgot to replace a pretty obvious piece above a headlight on our car that needed front end collision repair. When we took the car back for them to put on the piece they had forgotten, they suddenly remembered almost $300 they had "forgot" to charge during the initial $5,300 bill. Directly asked the employee if this was a scam which caused him to fumble but still insist on charging a forgotten fee, after we returned to have a part they had forgotten to be put on. Convenient to say the least.

Veronica Panagiotopoulos 9 years ago

Excellent work done by honest mechanics. After getting into a car accident I found Sam’s Auto Repair and Body Shop online by looking up local shops with good reviews. Sam’s Auto Repair and Body Shop had excellent reviews so I directed the tow truck to take my car to Sam’s Auto Repair and Body Shop. Within a few minutes I started receiving calls from my insurance company trying to convince me to not bring my car in. After all the work was done it was very clear to me why the insurance did not want me to go there. Sam’s Auto Repair and Body Shop did not cheap out quality and parts. They purchased quality parts from the dealer when necessary and fought with the insurance company on my behalf to cover parts of the car that were damaged in the accident that my insurance company did not think needed to be fixed. There is no doubt in my mind that if I had taken my car to my insurance company’s selected shop that the parts on my car and the work done on it would not have been completed to such a high quality. My car looks good as new. They even offer discounts to those affiliated with Northwestern and will help you get a rental car (with discount) from Enterprise. If I ever need any work